FAQ
How to maintain your Mo Length hair?
With proper care, including regular conditioning, your hair remains soft, full, and reusable for multiple installs
Can my extensions be dyed?
Yes, of course!
Does 613 Blonde Hair require more maintenance than natural black hair?
Yes it does, 613 blonde is processed and is delicate. It’s important to hydrate the hair by using argan oil and washing weekly, using hydrating shampoo and conditioner.
How many bundles do I need for full head install?
3 bundles are recommended for lengths 12” – 20”, 4 bundles are recommended for lengths 22” -26”, and 5 bundles for 28”-36”.
How many ounces per bundle?
Each Mo Length bundle weighs 3.2 ounces.
How should I care for my curly hair?
Wet hair using a spray bottle and conditioner, take a wide tooth comb and start from the ends and work your way up.
How long will my order take to arrive?
There are two parts. First, we process your order in 1–3 business days (Monday through Friday, excluding holidays). Then your order ships with UPS, and checkout shows the delivery estimate for each UPS shipping option before you pay.
Do my billing and shipping addresses need to match?
No. For your security, we may verify order details to help prevent fraud.
Can I change or cancel my order?
Orders can't be modified or canceled once processing has begun. Please contact customerservice@molength.com promptly if you need help.
Will I need to sign for my delivery?
Yes. All hair orders require a signature upon delivery, so please provide an address where someone is available to sign. You can manage your delivery with UPS My Choice®.